Privacy Policy

1. General provisions

This Privacy Policy (hereinafter — «Policy») defines the procedure for collecting, storing, processing and using personal data of users of the ION Energy LLP website (hereinafter — «Company», «we»).

By using the site and filling out the feedback form, you confirm your consent to the terms of this Policy.

Personal data is processed in accordance with the Law of the Republic of Kazakhstan dated May 21, 2013 No. 94-V «On Personal Data and Its Protection».

2. Personal data operator

The personal data operator is:

ION Energy Limited Liability Partnership

Jurisdiction: Republic of Kazakhstan.

For questions about personal data processing, you can contact us through the feedback form on the website.

3. What data we collect

When filling out the feedback form on the site, we collect the following personal data:

• Name — to identify the user when contacting;
• Email — to send a response to your inquiry;
• Phone — for prompt communication;
• Website URL — at the user's discretion.

We do not collect special categories of personal data (biometric, medical, etc.).

4. Purposes of personal data processing

Collected data is used for the following purposes:

• processing of requests through the feedback form;
• providing responses to inquiries;
• business communication and commercial offers (with consent);
• improving service quality.

5. Legal basis for processing

Processing is carried out on the basis of:

• user consent expressed through the form;
• performance of a contract or preparation for it.

6. Data storage and protection

The Company takes organizational and technical measures to protect personal data from unauthorized access, modification, disclosure or destruction.

Data is stored no longer than necessary for processing purposes, or within the time limits established by the legislation of the Republic of Kazakhstan.

7. Transfer of data to third parties

The Company does not share data with third parties, except in cases of:

• presence of user consent;
• legal requirements;
• fulfillment of obligations (contractors).

We do not sell personal data and do not use it for advertising purposes without consent.

8. Rights of the data subject

You have the right to:

• obtain information about data processing;
• correct inaccurate data;
• withdraw consent;
• request data deletion;
• file a complaint.

To exercise your rights, send a request to e-mail.

9. Cookies and analytics

The site may use cookies and analytics services to improve performance and analyze user behavior.

You can disable cookies in your browser settings, but this may affect site functionality.

10. Changes to the Privacy Policy

The Company reserves the right to make changes. The current version is always available on the website.

Continued use of the site means agreement with the updated Policy.

11. Contact information

ION Energy LLP

Republic of Kazakhstan

+7 706 660 76 76

info@ionenergy.kz

Feedback form: available on the site